Assistant Facility Manager (FM)
Job Description
What this job involves -The Assistant Facilities Manager position is responsible for systems administration of a maintenance management system, reporting, and facilities support for a distributed retail portfolio. Primary duties will include working with the Facility Management team to handle routine facility related operations, includingcreating, managing, and verifying work orders, managing and clearing work order flags, and proficient management / coordination of and with maintenance technicians and 3rd party providers.
What is your day to day?
Support the Sector Lead in the implementation of short and long-term schedules for the client program
Develop and implement innovative programs, processes and procedures that reduce short- and long-term operating costs and increase productivity by working closely with the Sector Lead and the client.
Oversee the appropriate monthly/quarterly/annual reporting appropriate for the client
Oversee the development and management of the capital and expense budgets by interfacing closely with the client representative, as needed
Develop monthly/quarterly variance reporting on all operating budgets for each property on a timely basis
Assist with the development and implement the account plan for the buildings within the area
Oversee vendor work/services to ensure client satisfaction & expectations are met
Build and maintain relationships with key client contacts at all assigned facilities
Understand Key Performance Indicators and ensure all work is executed in a manner that meets or exceeds expectations
Resolve any escalated issues, and if necessary, engage the appropriate Sector Lead
Desired experience and technical skills
Required
3-4+ years' experience with facilities management and managing CMMS/Work Order applications
Superior customer service skills and a strong orientation to provide exceptional JLL customer experience
Proficient in MS Office, and possess strong written, verbal and people skills
Must be proficient at Excel Spreadsheets and have capability of customizing administrative reports
Excellent verbal and written communication skills
Strong presentation skills
Supervise vendor performance during normal and off hours including weekends when necessary
Must be able to pass background check
Preferred
Ability to multitask and work without direct supervision
Ability to plan and manage work under time constraints
Undergraduate degree preferred, or equivalent experience
JLL Is an Equal Opportunity Employer JLL is committed to developing and maintaining a diverse workforce. JLL strongly believes in equal opportunity extended to all individuals in all aspects of the employment relationship, including recruitment, hiring, training, promotion, transfer, discipline, layoff, recall and termination without regard to race, color, religion, belief, creed, age, sex, pregnancy or maternity (including childbirth and related conditions), family responsibility (e.g. child care, elder care), nationality, ethnic or national origin or ancestry, citizenship, marital status, civil partner status, sexual orientation, gender identity or expression, transgender status, veteran’s status, genetic information, trade union membership, social position, political view or status as a qualified individual with a disability, protected leave status or any other protected characteristic in accordance with applicable law. The company also endeavors to make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodations would impose an undue hardship on the operation of our business and ensures that employment decisions are based only on valid job requirements.
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