Description

Overview
The American Arbitration Association (AAA), the leading provider of alternative dispute resolution services, is seeking a skilled and motivated HR Generalist to join our team. The position will be located in either our Fresno, CA, or Dallas, TX office on a hybrid basis (2 days a week on-site). The budgeted annual salary range is $79,000 to $84,000, with 10% incentive opportunity.

Named one of the 50 best nonprofits to work for by the Nonprofit Times, our employees enjoy rewarding careers in a fast-paced, results-driven environment. We offer a competitive compensation package, including incentives. Eligible employees also participate in a comprehensive benefits program that includes medical, dental, orthodontia, vision coverage, student loan repayment, 403(b) retirement plan with substantial company match, discounted pet insurance, and generous paid-time-off benefits.

RESPONSIBILITIES:

• Administers human resources plans and processes for a multi-state employee base; assists in development and implementation of personnel policies and procedures.
• Partners with employees and management to communicate HR policies, procedures, laws, standards and government regulations; acts as a proactive business partner between employees and management to ensure that fair and consistent approach to policies and procedures are being applied.
• Assists in resolving personnel matters, including conflict resolution; advises managers on employee relations issues, and creates productive relationships with managers and employees.
• Develops and facilitates employee communication through surveys, newsletters, one-on-one meetings and training meetings or workshops.
• Participates in developing department goals, objectives and systems; serves as lead and/or assists on HR projects; participates in staff meetings and attends meetings/seminars, on-site and off-site, as directed.
• Assists in administering the AAA’s talent management and employee training system (TalentPoint); assists in coordinating and maintaining a content library for curriculum/session management.
• Maintains current knowledge of legal requirements and government reporting regulations affecting HR functions; assists in ensuring policies, procedures and reporting are in compliance.
• Creates and posts job advertisements through a variety of sources; recruits, interviews and assists in selecting candidates for open positions; assists in coordinating new hire orientation and on-boarding process.
• Partners with hiring managers to write job descriptions for positions; ensures that job descriptions are accurate and appropriately maintained/updated.
• Maintains Human Resource Information System records and compiles reports from database, which typically contain complex and/or confidential information on the organization and its employees; keeps accurate records, files and archives records in a well-organized and secure fashion; maintains confidentiality.
• Conducts or assists in conducting workplace investigations; prepares or assists in preparing formal written report of findings; suggests course of action for consideration; conducts or assists in conducting exit interviews to identify reasons for employee termination.

Education & Experience: Bachelor's degree in human resources, organizational behavior, psychology, sociology or related discipline; 5 years of progressive HR generalist experience; APHR, PHR, or SHRM CP required; or an equivalent combination of education and experience.

Technology Skills: Intermediate proficiency in Microsoft Outlook, Microsoft Word, Microsoft Excel, Power Point and HRIS applications.