Program Manager

Location: Ellington, MO

Department/Program: Maternal and Family Programs/Domestic Violence Services

Primary Shift: M-F, 8:00 am – 5:00 pm

Job Classification: Full -Time

FLSA Classification: Exempt

Salary: $46,000-$49,000

Travel Required (Y/N, %): Y, 30% (local)

Supervisory Responsibilities: Yes

Why you’ll love this position:

Are you passionate about making a positive impact in the lives of individuals affected by domestic violence? We are seeking a dedicated and compassionate Domestic Violence Services Program Manager to join our dynamic team. In this pivotal role, you will lead our efforts to provide critical support, advocacy, and resources to survivors, helping them navigate their journey towards safety and healing. If you are a skilled leader with a deep commitment to serving others, advocating for the vulnerable and in need, and hold a proven track record in managing support services, we invite you to apply and be a part of our mission to create a safer and more supportive community. Join us and make a meaningful difference every day!

What you’ll do:

• Provide and/or oversee case management services, referrals, and follow-up to shelter residents.
• Provide intake services, including screenings and assessments, to admit children and families into the shelter.
• Assist with written and data-based documentation (i.e., internal documentation case notes, housing plans, resource referrals, etc.) while managing client records to ensure accuracy, timeliness, and confidentiality.
• Promote, advocate, and interact with social service and healthcare providers, school systems, first responders, courts, and any potential referral sources for those impacted by domestic violence.
• Ensure resident and shelter security.
• Respond or provide oversight to the crisis phone line, providing intervention, safety planning, support, and referrals to callers seeking assistance.
• Monitor shelter revenue and expenses in collaboration with the Program Administration.
• Facilitate and maintain regular staff training and education.
• Exercises considerable initiative and judgment in planning and carrying out assignments; receives general administrative direction; work is reviewed through conferences, reports, and evaluation of operational results.
• Perform other related duties as assigned.

Supervisory Responsibilities

• Supervise a team that focuses on the delivery of timely, trauma-informed, high-quality emergency shelter services.
• Set a professional example of leadership for the team through regular mentoring, coaching, and providing appropriate feedback and supervision.
• Facilitate interviewing, onboarding, and training of new staff.
• Set scheduling for routine shelter coverage, including nights, weekends, and holidays.
• Maintain appropriate supervisory records.
• Collaborate with agency peers and leadership to ensure success.

Catholic Social Teachings

Possesses a strong commitment to the mission of Catholic Charities, including the understanding of Catholic Social Teaching and the ability to demonstrate the philosophy and values of the agency. The identity of the agency is clearly Catholic, and as such, Catholic Charities adheres to the social and moral teachings of the Catholic Church

All you need for success:

Minimum Qualifications

Required:

• Bachelor’s degree in social work (BSW) or equivalent human services degree.
• One year of experience in the social service field and knowledge of domestic/intimate partner violence and women’s issues.
• This position requires a valid driver’s license, a reliable vehicle, and proof of insurance.

Preferred:

• Master’s degree in related field.
• Two years of experience in the social service field and a strong knowledge of domestic/intimate partner violence and women’s issues.
• Supervisory experience.

Application Time Period

Open Date: 07/28/2024

Priority Date: 08/02/2024

Job ID 1936707

If you have questions about this position, please contact:

Human Resources, hr@ccsomo.org, or 417-368-0914

www.ccsomo.org/careers/

Catholic Charities of Southern Missouri is an Equal Opportunity Employer.