Job Description

Are you someone who enjoys working in a highly collaborative, dynamic environment? Do you have strong communication, organizational, and analytical skills? Are attention to detail, accuracy, and customer service meaningful to you? Are you passionate about making an impact in the lives of the nation's future STEM workforce?

If so, we're looking for someone like you to join the STEM Program Management Office at APL.

We are seeking a detailed and dynamic team member with a can-do attitude to help us develop the next generation of stem talent. APL's STEM Program Management Office engages over 3,000 students each year in authentic STEM experiences with the goal of exciting and preparing those students to be the future innovators of tomorrow. In the STEM office, our work is personally rewarding, collaborative, and dynamic. In other words, we take our work seriously, but have a lot of fun doing it. As the STEM Program Management Office Assistant supporting our internship program, your job is essential to the success of our mission.

As the STEM Program Assistant you will be expected to operate with minimal supervision, adjudicate competing needs to provide programmatic support, and solve problems. Your primary responsibilities will be to work with the STEM Program Specialists to do the following:

• Reserve space, prepare for, set up, and break down rooms. Place food orders and facilitate material and equipment moves. And maintain calendars for events.
• Use various messaging platforms such as Slack, SMS, email, and others as appropriate to communicate with students and mentors.
• Support student, mentor, and teacher/instructor registrations. Support student, mentor, and teacher/instructor onboarding and offboarding. And facilitate surveys and survey collection.
• Place orders, reconcile payments, and process reimbursements and check requests.
• Coordinate laptop exchanges, badge requests and returns, and process visitor control requests.
• Support the maintenance of the STEM Center and associated equipment. Keep inventory of materials and equipment, update information on the internal and external STEM websites, collect data for reports, and serve as an administrator for our learning management system.
• Help respond to program-related questions from students, parents, and staff about our programs.

You meet our minimum qualifications for the job if you...

• Have a high school diploma or equivalent.
• Have at least 3 years of experience as a program assistant or office manager, performing duties including office management, event planning, detailed reconciliation of expenses, and handling external communications professionally and courteously.
• Are proficient in the Microsoft Office Suite (specifically Excel).
• Are highly organized and have demonstrated the ability to be efficient in a dynamic environment.
• Have the ability to independently prioritize and manage multiple, concurrent tasks.
• Can travel to out-of-state events on a limited basis.
• Are willing and able to work evenings and weekends as needed to provide support during program surge periods – especially the first and last three weeks of program starts and finishes.
• Can travel to local meetings and events.
• Have the ability to stand and walk for several hours.
• Can lift at least 30 pounds.

You'll go above and beyond our minimum requirements if you...

• Have completed some business coursework in college or have a Bachelor's degree.
• Have extensive project planning experience.
• Have demonstrated experience administering learning management systems or student information systems.
• Have been an assistant for a STEM program, or have been an assistant for an educational institution.

Why work at APL?

The Johns Hopkins University Applied Physics Laboratory (APL) brings world-class expertise to our nation’s most critical defense, security, space and science challenges. While we are dedicated to solving complex challenges and pioneering new technologies, what makes us truly outstanding is our culture. We offer a vibrant, welcoming atmosphere where you can bring your authentic self to work, continue to grow, and build strong connections with inspiring teammates.

At APL, we celebrate our differences and encourage creativity and bold, new ideas. Our employees enjoy generous benefits, including a robust education assistance program, unparalleled retirement contributions, and a healthy work/life balance. APL’s campus is located in the Baltimore-Washington metro area. Learn more about our career opportunities at http://www.jhuapl.edu/careers.

APL is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, creed, color, religion, sex, gender identity or expression, sexual orientation, national origin, age, physical or mental disability, genetic information, veteran status, occupation, marital or familial status, political opinion, personal appearance, or any other characteristic protected by applicable law.

APL is committed to promoting an innovative environment that embraces diversity, encourages creativity, and supports inclusion of new ideas. In doing so, we are committed to providing reasonable accommodation to individuals of all abilities, including those with disabilities. If you require a reasonable accommodation to participate in any part of the hiring process, please contact Accommodations@jhuapl.edu. Only by ensuring that everyone’s voice is heard are we empowered to be bold, do great things, and make the world a better place.

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