Job Description

Title: Financial Aid Application Advisor

Office/School/Department: BX FA

Workplace Designation: In-person/On-site

Required Attendance at College/Department Events:

For all full-time employees:

· Opening of Semester Meetings (Fall, Winter, Spring)

· Holiday Party (December)

· Departmental Meetings (bi-weekly)

Reports to: Online Financial Aid Director

Overview of the Position:

Assist students with completing financial aid applications

Core Responsibilities:

- Assist students virtually and in-person with the completion of FAFSA/TAP

- Assist students virtually and in-person with the loan process (MPN and Entrance)

- Assist students virtually and in-person with Dream Act applications

- Assist students virtually and in-person with Enhanced Tuition Award Application

- Assist students with making corrections to their financial aid application, when necessary

- Contact via phone/email/text message students who have not submitted their financial aid applications

- Follow-up with students who are still missing their financial aid applications

- Other job duties as requested

*Financial aid applications – may be defined but not limited to FAFSA/TAP/Enhanced Tuition Award/Signing of ETA Contract/Loan Process/Dream Act applications.

Skills and Attributes:

· A tangible commitment to advancing the College’s mission and goals within the spirit of its core values

· Responsiveness to the needs of students, colleagues, and those outside the University community

· Teamwork and collegiality across departments in various work groups, task forces, committees, and other types of teams to accomplish goals

· Productivity and effectiveness in carrying out the position’s core responsibilities and assignments and projects delegated by the President

Additionally:

· Desire to learn financial aid

· Communication skills via various methods (in person, phone, email, text, video conference)

· Ability to complete tasks and follow up

Qualifications:

· Bachelor’s degree

· Strong communication / interpersonal skills

· Comfort with making phone calls

· Base knowledge of financial aid (not required)

· Desire to learn and help students

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