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Sr Business Analyst

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University of New Hampshire

Job Description

Operating Title

Sr Business Analyst

Long Classification Title

Information Technologist III

Campus Location

Durham

Department

UNH ET&S ERP

Summary of Position

This position is a 3-year term position to provide support during the Workday system implementation.

Serving under the Associate Director of Systems, the Senior Business Analyst is responsible for providing both technical and administrative support for the day-to-day operations of Student Financial Services and guidance towards future technical and industry advances. This position requires a blend of student financial functional knowledge, technical proficiency, data analysis skills, and analytical problem-solving skills to increase and improve business efficiencies. Collaborate with key partners within the Enrollment Management and IT divisions, other areas across the college, and with technical third-party partners.

Acceptable minimum level of education

Bachelor's

Acceptable minimum years of experience

2 years

Posting Number

PS4952FY25

Other minimum qualifications

Bachelor’s degree and two years of experience, Associate’s degree and four years, or combination of education and experience equal to six years.

Additional Preferred Qualifications

Knowledge of:
  • PL/SQL Coding
  • Ellucian Banner Product
  • Axiom/SSD and Xtender
  • Application Manager
  • National Student Loan Data System (NSLDS)
  • Common Origination and Disbursement (COD)
  • Department of Education – Central Processing System (CPS)
  • Title IV-Federal Rules and Regulations
  • NextGen Dynamic Forms
  • Blackbaud Award Management

Salary Information

Salary is complemented by a comprehensive benefits package which includes medical, dental, retirement, tuition, and paid time off.

Quicklink for Posting

https://jobs.usnh.edu/postings/63845

Percent Time Information (FTE)

1.00

Grade

23

EEO Statement

The University System of New Hampshire is an Equal Opportunity/Equal Access/Affirmative Action employer. The University System is committed to creating an environment that values and supports diversity and inclusiveness across our campus communities and encourages applications from qualified individuals who will help us achieve this mission. The University System prohibits discrimination on the basis of race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, veteran status, or marital status.

Institution Information

The University of New Hampshire is an R1 Carnegie classification research institution providing comprehensive, high-quality undergraduate and graduate programs of distinction. UNH is located in Durham on a 188-acre campus, 60 miles north of Boston and 8 miles from the Atlantic coast and is convenient to New Hampshire’s lakes and mountains. There is a student enrollment of 13,000 students, with a full-time faculty of over 600, offering 90 undergraduate and more than 70 graduate programs. The University actively promotes a dynamic learning environment in which qualified individuals of differing perspectives, life experiences, and cultural backgrounds pursue academic goals with mutual respect and shared inquiry.
 
The UNH Diversity Resource Guide with information and programming available in the seacoast area, New Hampshire, and the region can be found here: https://www.unh.edu/hr/diversity-resource-guide

Posting Date

11/08/2024

Open Until Filled

Yes

Posting Open to Internal Candidates Only?

No

Interested Internal Candidates Exist?

No

Job Category

Salaried Staff (Exempt)

Appointment Type

Term

If TERM position provide projected end date

12/31/2027

Drivers License and Physical Requirements. Please check all items that apply.

None applicable

Duty/Responsibility

Technology
  • Manage and coordinate student financial information systems.
  • Responsible for maintaining annual parameters to comply with institutional policies and procedures and federal and state regulations.
  • This includes annual updates, periodic testing, and other maintenance requirements.
  • Process the new year system implementation and daily production schedule.
  • Supporting student information system data integration projects that impact processing.
  • Contribute to assessing, improving, and maintaining the operational and technical aspects of processes, focusing on best practices in technology utilization and limiting manual processes.
  • Collaborate with the functional team leads to assess their needs.
  • Collaborate with USNH IT and other functional leads on testing protocols and implementation schedules for system releases, upgrades, and patches.
  • Facilitate department projects, understanding milestones, deadlines, and workload management.

Duty/Responsibility

Reporting
  • Complete data analytics and reporting for federal, state, and institutional requests.
  • Design custom and maintain current user reports to assist department with regular and ad-hoc needs.

Duty/Responsibility

Compliance
  • Collaborate with the Compliance team and SFS Director in ensuring regulatory compliance and operational efficiency.
  • Create documentation and train end users in system features and usage.

Duty/Responsibility

Data Stewardship
  • Maintain confidentiality and protect and secure student records, data, and privacy.
  • Ensure that proper controls are in place when accessing various technological products and services.
  • Counsel and advise students and parents on best practices for ensuring privacy and FERPA compliance.
  • Adhere and advise on data sharing practices and the permissibility of access to protected data elements and materials.

Duty/Responsibility

Supervision
  • Daily supervision of staff, work assignments, reports, and processes.
  • Conduct performance reviews annually.
  • Address performance issues as needed, including improvement plans.
  • Provide regular learning opportunities for staff to enhance their skill sets.
  • Structure work distribution and provide leadership to staff.
  • Foster a collaborative and communicative environment within the department.
  • Act as department representative at meetings and events as needed.

Duty/Responsibility

Customer Service
  • Maintain a professional presence and accessibility through active participation and relevant offerings to various communities and University associations and departments.
  • Represent Student Financial Services at meetings and events.

Duty/Responsibility

  • Other Duties as Assigned

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