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Graduate Student Services Coordinator

Job Description

Posting Number

PG194118SP

Internal Recruitment

No

Working Title

Graduate Student Services Coordinator

Anticipated Hiring Range

$43,000 - $44,628

Work Schedule

Monday - Friday, 8 am - 5 pm

Job Location

Raleigh, NC

Department

College of Design

About the Department

The College of Design prepares designers who, in the broadest sense, shape the world.

Design education is more than an attempt to teach a set of technical skills. The environment – including the spaces in which people live and work, the products they consume, and the messages they receive – has a powerful impact on how humans function in a society. Good design requires attention and sensitivity to social, economic, political, cultural and behavioral issues. The aim of all curricula in the College of Design is to develop the designer’s perception, knowledge, skills and problem-solving abilities.

The College of Design offers comprehensive undergraduate and graduate study in architecture, art + design, graphic design, industrial design and graduate studies in landscape architecture, through several degree programs, including the Ph.D. in Design. The college employs a selective admissions process that ensures a highly motivated and diverse design community. As a result, entering design students consistently rank at the top of academic achievement at the University, and their graduation rate is the highest at NC State.

This position is situated within the main administrative management division within the College of Design. Student Services provides services for all levels of students, from undergraduate through graduate programs.

Essential Job Duties

Graduate Student Services Coordinator will manage processes and procedures for Ph.D. program and five masters-level graduate programs. Serves as primary contact for written and verbal communications related to these programs. Responsible for graduate admissions process, which includes review of applications, extract and summarize key information to identify qualified and/or deficient applicants for consideration, coordinate faculty review of applications, communicate with applicants through the process and notify The Graduate School of admission decisions. Initiates and implement specific departmental programs for prospective graduate student visitations and accreditation projects. 

Identifies and advise faculty of graduate students’ eligibility for teaching and research assistantships; assign and monitor Graduate Student Support Plan appointments, serve on university and internal student affairs related committees. Maintains and monitor graduate student academic files. Provides effective academic policy and procedure advising. Researches and develop multi-faceted reports which impact admissions, retention, graduation and accreditation efforts. Actively identifies and resolve issues that impact student enrollment and academic performance (i.e. advising, academic progress, plan of work, scheduling of oral exams, graduation clearance, etc.). Collaborates with internal department heads, directors of graduate programs, and associate dean in the delivery of student and academic services. 

Other Responsibilities

Other duties as assigned.

Minimum Experience/Education

Bachelor’s degree; or an equivalent combination of training and experience.
 
All degrees must be received from appropriately accredited institutions.

Other Required Qualifications

  • Demonstrated effective written and verbal communication skills with close attention to detail
  • Ability to work independently with strong organizational and analytic problem solving capabilities under the pressure of multiple priorities in a fast-paced environment
  • Ability to interpret, effectively communicate and apply policies and procedures ensuring confidentiality
  • Proficiency with Microsoft Office (Word and Excel)or similar package)

Preferred Qualifications

  • Experience in graduate and/or undergraduate student services
  • Familiarity with University systems (SIS, GARS, Apply Yourself)
  • Undergraduate degree in a design related and/or student services field
  • Experience in an academic environment

Required License or Certification

N/A

Valid NC Driver's License required

No

Commercial Driver's License Required?

No

Job Open Date

07/17/2024

Earliest Close Date---- (Positions will be posted until 5:00 PM ET on this date. Positions remaining posted after this date are still accepting applications but may close at any time.)

07/24/2024

Notice to Applicants

Please make sure that the work history you list on your application is identical to the work history listed on your resume. The application must be filled out completely, do not use the phrase “see resume.”

Special Instructions

Please include as attachments a resume and cover letter. 

Position Number

00101323

Position Type

SHRA

Position Classification Band Title

Student Services Specialist

Position Classification Band Level

Journey

Position Classification Salary Range

$ 33,540 - $ 90,156

Salary Grade Equivalency

GN07

Alternate Option

If no applicants apply who meet the required competency level and training & experience requirements, then management may consider other applicants. Salary would be determined based on competencies, equity, budget, and market considerations.

Full Time Equivalent (FTE) (1.0 = 40 hours/week)

1.0

Appointment

12 Month Recurring

Mandatory Designation - Adverse Weather

Non Mandatory - Adverse Weather

Mandatory Designation - Emergency Events

Non Mandatory - Emergency Event

Time Limited Position

No

Department Id

120101 - College of Design

AA/EEO

NC State University is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, gender identity, age, sexual orientation, genetic information, status as an individual with a disability, or status as a protected veteran. Individuals with disabilities requiring disability-related accommodations in the application and interview process are welcome to contact 919-515-3148 to speak with a representative at the Office of Institutional Equity and Diversity.

If you have general questions about the application process, you may contact Human Resources at (919) 515-2135 or workatncstate@ncsu.edu.

Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. Degree(s) must be obtained prior to start date in order to meet qualifications and receive credit.

NC State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.

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