Assessment Librarian

We are seeking an Assessment Librarian to lead, develop, and coordinate the implementation of a comprehensive and strategic assessment program within the Johns Hopkins Sheridan Libraries and Museums. The position serves to promote a culture of assessment, to provide various forms of expertise and increase the technical competencies of library and museum staff in this area. This expert oversees and participates in assessment efforts throughout the libraries and museums: collects, analyzes, and documents a wide range of data and contributes to a data-driven approach to achieving strategic objectives. The Assessment Librarian supports data analysis and reporting needs across the libraries and museums and provides training and consultation on evaluation, data, and reporting tools and techniques. The work of the Assessment Librarian will both enable the libraries and museums to document value and impact and to make evidence-based decisions. This role will be skilled at translating both qualitative and quantitative findings into clear and compelling narratives. This individual will work with colleagues, including the User Experience Analyst, the Business Analyst, and other stakeholders, to identify data needs. Additionally, there is a campus focus for this role to strengthen and expand relationships with campus partners also engaged in assessment activities, such as the Office of Institutional Research, the Office of Diversity and Inclusion, the Office of Student Affairs, and other JHU divisions/schools.

Specific Duties & Responsibilities

• Promotes assessment and evidence-based decision making for services, operations, and spaces that enhance and articulate the story of the library and museum’s impact.
• Works collaboratively with leadership, department managers, and other colleagues to identify performance indicators and other metrics that offer data-driven insight on operations, including collections, facilities, instruction, and technology.
• Works with colleagues and the Assessment & Analytics Interest group to assist with generating and analyzing both qualitative and quantitative data.
• Provides consultation and training related to best practices that support library and museum staff in gathering, analyzing, and managing operational and assessment data for internal and external reporting needs.
• Assesses the user experience as it relates to our physical spaces. Gather patron feedback through a variety of techniques (i.e., formal/informal usability testing, surveys, interviews, observations, focus groups, participatory design, or review of existing UX data) and make recommendations for strategically improving library services.
• Develops an assessment program for the Sheridan Libraries and Museums that highlights the division’s impact in existing and new areas, explores ways to more effectively utilize resources, and identifies opportunities to maximize value.
• Works with colleagues from peer institutions to benchmark/compare/analyze information. Leverage peer data, vendor data, and other external sources within assessment analytics.
• Represents the institution within assessment groups or consortia.
• Effectively communicates assessment results to key stakeholders, including library and museum colleagues, faculty, and campus stakeholders.
• Serves as department head with budgetary responsibility for the Assessment department.
• Performs other duties as assigned.

Special Knowledge, Skills, & Abilities

• Exemplary self-starter with ability to conceive and implement assessment activities that engage and partner with others.
• Strong working knowledge of assessment in higher education.
• Working knowledge of assessment in higher education or equivalent fields.
• Expertise with visualization tools such as Excel, Tableau, Microsoft BI, and other relevant tools.
• Ability to work effectively in a dynamic and changing environment.
• Ability to motivate colleagues through assessment activities and leadership skills.
• Ability to examine and assess services, procedures, policies, strategic plans, and initiatives in collaboration with senior leadership, department managers, library and museum staff, diverse library and museum teams, and campus partners.
• Commitment to ethical and responsible best practices in the collection, use, and storage of assessment data.
• Excellent communication, interpersonal skills, and presentation skills.

Additional Information

• Position may supervise library support staff and student workers within the department.

Note: The referenced salary range is based on Johns Hopkins University's good faith belief at the time of posting. Actual compensation may vary based on factors such as geographic location, work experience, market conditions, education/training and skill level.

• MLS from an ALA-accredited library school or an advanced related Degree.

• Five years professional and progressively responsible management library experience.

• Academic library experience.
• Experience with Alma analytics and working with other library data.
• Experience performing qualitative and quantitative data visualization and analysis.

Classified Title: Library Services Manager 
Job Posting Title (Working Title): Assessment Librarian   
Role/Level/Range: L/04/LD  
Starting Salary Range: $75,800 - $132,600 Annually (Commensurate with experience) 
Employee group: Full Time 
Schedule: M-F, 37.5 hous/week 
Exempt Status: Exempt 
Location: Hybrid/Mount Washington Campus 
Department name: ​​​​​​​Assessment  
Personnel area: Libraries